The Trustee of Energy Super, Electricity Supply Industry Superannuation (Qld) Ltd (ABN 30 069 634 439 AFSL 336567), has appointed ESI Financial Services Pty Ltd (ESIFS) (ABN 93 101 428 782, and AFSL 224952) to provide the Energy Super contact centre operations, financial advisory services and member education services.
The Contact Centre covers phone based member helpline services that include providing you with factual information and general financial product advice to help answer questions you may have about Fund benefits and related products.
Financial advisory services may include providing general and personal financial product advice on Energy Super and other financial products as well as retirement planning and non-superannuation wealth creation strategies; Personal advice is advice that is suitable to your particular circumstances and needs.
Member education services include face-to-face seminars, web-based information and presentations, and on-line education modules that provide fund members with factual information and general financial product advice on superannuation matters, and other financial areas.
ESIFS is licensed to provide advice on and deal in the following financial products:
ESIFS is a wholly owned subsidiary of the Electricity Supply Industry Superannuation (Qld) Ltd (ABN 30 069 634 439 AFSL 336567) the Trustee of Energy Super. ESIFS is paid fees by the Trustee of Energy Super for providing the services detailed above.
ESIFS may also have associations with other superannuation funds, who may appoint ESIFS to provide financial advice to their members. These associations can change from time to time.