We’re available 8am–6pm (AEST), Monday–Friday (excluding national public holidays).
Have a question or need some help?
Feel free to give us a call, or drop us a line through our enquiry form, and we can call you back at a time that works for you.
To access the guide on how to register for the Member Portal click here. For answers to some of the Frequently Asked Questions click here.
Common questions
The answer to your question might be right here! If it's not, we're ready to help.
I'm a member
- How do I access my online account?
- How do I reset my password?
- How do I search for and roll in my other super?
I want to know more
- What are the fees and costs?
- What's your investment performance like?
- How do I compare options?
I’m a retired member
- How do I withdraw from my pension account?
- Can I get a statement or DVA schedule for Centrelink?
- How do I make a change to my pension payments?
I'm an employer
- How do I make contributions for my employees?
- What is Energy Super's ABN and USI?
- What are the benefits for employers?
I have a different question
Visit us in person
Visit us in person at one of our offices, Monday to Friday.
Brisbane (Head office): Level 10, 123 Eagle Street—(8.30am–5.00pm)
Townsville: 111 Charters Towers Road—(8.30am–5.00pm)
Perth: Unit 18, 199 Balcatta Road, Balcatta—(8.00am–5.00pm)
Gladstone: Suites 5 & 6, 37 Goondoon Street
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Getting to our Brisbane office
Map showing our Brisbane office
By car—Parking
The closest parking is at Wilson's Parking at Eagle Street Pier—45 Eagle Street, Brisbane City.
Save money by booking ahead through wilsonparking.com.au. Parking from $10.
By train
Get off a Central station and walk down Creek St. Cross the road to Eagle St near the big fig tree and you’ll see our building. It’s about 450m from the station.
By bus
Stops no. 63, 148 and 152 are within 100 metres of Energy Super on Eagle and Creek Streets.
There’s also a free City Loop bus service (40) that stops in front of Energy Super.
Check timetables at www.translink.com.au.
Get good financial advice.
Start the conversation.
Book a free consultation with one of our financial advisers.
'If I listened to half the advice they gave me, I would probably be retired by now.'
- Energy Super Member