We’re available 8am–6pm (AEST), Monday–Friday (excluding national public holidays).
Have a question or need some help?
Feel free to give us a call, or drop us a line through our enquiry form, and we can call you back at a time that works for you.
Common questions
The answer to your question might be right here! If it's not, we're ready to help.
I'm a member
- How do I register for the Member Portal?
- How do I access my online account?
- How do I reset my password?
- How do I search for and roll in my other super?
I want to know more
- What are the fees and costs?
- What's your investment performance like?
- How do I compare options?
I’m a retired member
- How do I withdraw from my pension account?
- Can I get a statement or DVA schedule for Centrelink?
- How do I make a change to my pension payments?
I'm an employer
- How do I make contributions for my employees?
- What is the Fund's ABN and USI?
- What are the benefits for employers?
I have a different question
Visit us in person
Brisbane (Head office): Level 10, 123 Eagle Street – (8.30am–5.00pm)
Townsville: 266 Sturt Street – (by appointment only)
Perth: Unit 18, 199 Balcatta Road, Balcatta – (8.00am–5.00pm)
Gladstone: Suites 5 & 6, 37 Goondoon Street – (by appointment only)
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Getting to our Brisbane office
Map showing our Brisbane office
By car—Parking
The closest parking is at Wilson's Parking at Eagle Street Pier—45 Eagle Street, Brisbane City.
Save money by booking ahead through wilsonparking.com.au. Parking from $10.
By train
Get off a Central station and walk down Creek St. Cross the road to Eagle St near the big fig tree and you’ll see our building. It’s about 450m from the station.
By bus
Stops no. 63, 148 and 152 are within 100 metres of Energy Super on Eagle and Creek Streets.
There’s also a free City Loop bus service (40) that stops in front of Energy Super.
Check timetables at www.translink.com.au.
Translation Services
Our members who need assistance in another language can call 131 450 to access our interpreter service - say your language at the prompt and ask to speak to Energy Super.
I nostri membri che necessitano di assistenza in un'altra lingua possono chiamare il 131 450 per accedere al nostro servizio di interpretariato: dì la tua lingua al prompt e chiedi di parlare con Energy Super.
如果您是我們的會員, 並且需要我們的口譯服務, 請撥打131 450 - 在提示時說出您的語言, 並要求與 Energy Super 通話.
Các thành viên của chúng tôi cần hỗ trợ bằng một ngôn ngữ khác có thể gọi số 131 450 để sử dụng dịch vụ thông dịch viên của chúng tôi - nói ngôn ngữ của bạn khi được nhắc và yêu cầu nói chuyện với Energy Super.
يمكن لأعضائنا الذين يحتاجون إلى مساعدة بلغة أخرى الاتصال بالرقم 131450 للوصول إلى خدمة الترجمة الشفوية - قل لغتك على الفور واطلب التحدث إلى Energy Super.
Get good financial advice.
Start the conversation.
Book a free consultation with one of our financial advisers.
'If I listened to half the advice they gave me, I would probably be retired by now.'
- Member