Opening hours

Monday to Friday
8.00 am – 5.30 pm (AEST)

Closed on public holidays
Our Contact Centre will be closed on these upcoming public holidays:

  • Queen's Birthday: Monday 3 October 2022
  • Boxing Day: Monday 26 December 2022
  • Christimas Day public holiday: Tuesday 27 December 2022
  • New Years Day public holiday: Monday 2 January 2023

Our Contact Centre will be open on local show day holidays.


Have a question or need some help?

Feel free to give us a call, or drop us a line through our enquiry form, and we can call you back at a time that works for you.


Common questions

The answer to your question might be right here. If it's not, we're ready to help.

For answers to some of the Frequently Asked Questions click here.

I want to know more

I’m a retired member

I'm an employer

Other contact options


In Australia: 1300 436 374

Outside Australia: +617 2103 8999


General enquiry:

Media enquiry:


(07) 3229 7523


Energy Super
PO Box 10530
Brisbane Adelaide Street QLD 4000

Visit us in person

Brisbane: Level 20, 333 Ann Street (8.00am–4.30pm)

Townsville: 266 Sturt Street (by appointment only)

Perth: Unit 18, 199 Balcatta Road, Balcatta (8.00am–5.00pm)


Getting to our Brisbane office



By car – parking

The closest parking is at Cornerstone Parking at 300 Ann Street, Brisbane City.

Save money by booking ahead through Parking starts from $15.

By train

Arrive at Central Station and exit to the corner of Creek St and Ann St. Follow Ann Street to number 333 situated on the corner of Ann Street and Hutton Lane.

The distance is approximately 250m from the station.

By bus

Stops no. 156, 157, 158 and 159 are located within 100 metres of Energy Super on Wharf St and Wickham Terrace.

Check timetables at

Translation Services

Our members who need assistance in another language can call 131 450 to access our interpreter service - say your language at the prompt and ask to speak to Energy Super.

I nostri membri che necessitano di assistenza in un'altra lingua possono chiamare il 131 450 per accedere al nostro servizio di interpretariato: dì la tua lingua al prompt e chiedi di parlare con Energy Super.

如果您是我們的會員, 並且需要我們的口譯服務, 請撥打131 450 - 在提示時說出您的語言, 並要求與 Energy Super 通話.

Các thành viên của chúng tôi cần hỗ trợ bằng một ngôn ngữ khác có thể gọi số 131 450 để sử dụng dịch vụ thông dịch viên của chúng tôi - nói ngôn ngữ của bạn khi được nhắc và yêu cầu nói chuyện với Energy Super.

يمكن لأعضائنا الذين يحتاجون إلى مساعدة بلغة أخرى الاتصال بالرقم 131450 للوصول إلى خدمة الترجمة الشفوية - قل لغتك على الفور واطلب التحدث إلى Energy Super.

Get good financial advice.

Start the conversation.

Book a free consultation with one of our financial advisers.

'If I listened to half the advice they gave me, I would probably be retired by now.'

-  Member

Contact ESI Financial Services

In person

Level 20, 333 Ann Street, Brisbane QLD

8.00am–4.30pm, Monday to Friday.


(07) 3231 6267


ESI Financial Services
GPO Box 1006
Brisbane QLD 4001