Privacy statement - Energy Super
Privacy statement - Energy Super

Privacy statement - Energy Super

Privacy statement - Your privacy is important to us

This Privacy Statement provides you with details about the personal information we have collected from you, how we will manage that information and how to contact us if you have any privacy concerns, including if you want to make a complaint.

Energy Super* collects your personal information in order to answer your queries, process your application for membership and for the purposes of managing our ongoing relationship with you as further described in this statement.

We may disclose your personal information to our authorised personnel, third parties (e.g. employers) and our service providers, including administration services provider Independent Fund Administrators & Advisers Pty Ltd, insurers MLC and Beazley, and ESI Financial Services Pty Ltd (a wholly owned subsidiary of Energy Super).

We collect and may use and disclose your personal information in order to:

  • administer your account, provide insurance cover and provide services complementary to your account such as seminars, newsletters, educational materials and access to financial advice;
  • conduct market research and analysis, develop and improve our products and services, and inform you about additional products and services that may be of interest to you; and
  • meet legislative and regulatory obligations.

If we ask for your personal information and you don't give it to us, we may not be able to provide you with any, some, or all of the features of our products or services available to you.

We generally collect your personal information directly from you, but may also collect it from other organisations such as your employer, your representatives, organisations who provide products or services to you jointly with us, and from publicly available sources. We may also be required to collect your personal information under anti-money laundering, corporations, family, insurance, superannuation and taxation legislation, or under court/tribunal orders.

We are likely to disclose your personal information to organisations and persons located overseas.  These countries include New Zealand, the United Kingdom, Ireland, France and the United States of America, depending on the details of the transaction or other act you ask us to or we are required carry out.

Energy Super and the ESI Group* have a Privacy Policy which is available for download - or by contacting us on 1300 4 ENERGY (1300 436 374) or The Privacy Policy also contains information on how you may access and seek correction of your personal information held by Energy Super, and also how to complain about a breach of your privacy and how we will deal with that complaint.

* Energy Super is a reference to Electricity Supply Industry Superannuation (Qld) Ltd (ABN 30 069 634 439; AFSL 336567) (the Trustee), as Trustee for Energy Super (ABN 33 761 363 685) (the Fund). Energy Super is a member of the ESI Group.