What is Best Doctors?

As an Energy Super member you and your family* get complimentary access to Best Doctors, putting you in touch with leading medical specialists who can review your diagnosis and treatment plan through assessment of your medical records.

You also get access to expert assistance in answering ad-hoc medical questions. It's important to know that this service is independent and your information is not shared with Energy Super or your insurer.

Which medical conditions?

Everything^ from back pain and sports injuries to chronic diseases and life-threatening illnesses.

What’s the process?

When you call Best Doctors you’ll be connected with one of their medical team who will work with you to understand your condition and what your concerns are. They’ll then collect your medical records, assign the most appropriate specialist from around the world and perform an in-depth review of your condition. You’ll then receive an easy to read expert report that outlines the expert findings on your diagnosis and treatment options.

How to get in contact

Register Online:

  1. Visit the Best Doctors Website
  2. Click on 'Register’
  3. Under Company / Insurer, type in 'Energy Super'
  4. Then click 'Go to the next step'
  5. Complete your first name, last name, gender, email, phone, and create a user name and password.  Your user name should be your email address.

Register Over The Phone:

  • Call Best Doctors on 1800 388 097.

More information to download


*Family includes: Energy Super member, partners, children, parents and parents-in-law are all eligible for Best Doctors.

^ Does not include services for emergencies or pregnancy.

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